Privacy Policy

Data Controller:
Highgate Heating and Plumbing Ltd.
Email: enquiries@highgateheating.com
Location: 22 Avenue Road, London, England, N6 5DW

Personal Data Collected:

  • Name, email address, and phone number submitted via contact forms

  • Website usage data collected through Google Analytics

  • Cookies data including Google Ads cookies and essential site cookies

Purpose of Data Collection:

  • To manage and respond to appointment requests and enquiries

  • To analyze website traffic and improve service quality

  • To deliver targeted advertising via Google Ads

Data Sharing:

  • Personal data is not sold to third parties

  • Data may be shared with service providers such as Google Analytics, Google Ads, and WooCommerce for website functionality and analytics

  • No payment information is collected on this website

Data Storage and Security:

  • Data is stored securely and accessed only by authorized personnel

  • Appropriate technical and organizational measures are in place to protect personal data

Cookies:

  • The website uses essential cookies necessary for operation

  • Analytics and advertising cookies require user consent and are managed through a cookie banner

User Rights:

  • Right to access, correct, or delete personal data

  • Right to withdraw consent for data processing

  • To exercise these rights, contact enquiries@highgateheating.com

Data Retention:

  • Personal data is retained only as long as necessary for the purposes stated or as required by law